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Fequently Asked QuestionsChoosing a senior living community can be challenging and perhaps a little overwhelming at times. In order to make the search a little easier, we have included some questions often heard from other seniors. Of course, the best way to have your questions answered is by calling The Rockwood at 314-963-0029. All questions are welcome.
Who is qualified
to become a Resident at The Rockwood?
You and/or your spouse must be age
62 or better and financially able to
meet the terms of the Residency Agreement.
Are pets allowed at
The Rockwood?
Yes with restrictions as to size, type
and temperament. Please call The Rockwood
for more information about our Pet
Policy.
Is The Rockwood a
Smoke Free Environment?
Yes, smoking is only allowed outside
in the designated smoking area.
Are guest meals available
for my family or friends?
Your family and friends are always
welcome to join you for a meal in the
Thistle Tea Room. We do ask that you
call a few hours ahead so the Chef
can plan for your guests.
Can you provide us
assistance in making moving arrangements?
We have a move-in coordinator who can
assist you with everything from deciding
how your furniture will fit in your
new living room to helping with the
selection of a moving company.
What kind of services
do you provide?
The Rockwood has three levels of services….Standard
Services, Concierge Services and Encore
Services which means we can do everything
from driving you to the doctor’s
office to arranging for a personal
shopper. With only 29 apartments, we
can provide personalized services second
to none. Our Service motto is Anything,
Anywhere, Anytime SM
. Click here
for detailed information about our
Services.
What do I do if my
health needs change in the future?
The Rockwood can arrange for Home Health,
Companion or Live-In Services as needed
in your own apartment. You are free
to select the Home Health, Companion
or Live-In Services of your choice
as outlined in the Residency Agreement.
The Rockwood does have provider relationships
and can recommend and assist in the
coordination of services.
How do you pay to
live at The Rockwood?
At The Rockwood, we believe in giving
residents Lifestyle Options in Every
Thing they do including their Payment
Plan.
We offer the two payment plans ...The Entrance Fee & Monthly Service Plan or the Straight Rental Plan (Rent & Monthly Services) . Your reasons for selecting one or the other include both personal and financial considerations. Both plans have benefits and let you make the right choice for your lifestyle. Please call us at 314-963-0029 to
discuss your options and to see what
fits best for you. |
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